Moonlight Stage Productions
Home Moonlight MenuTicketing Policies
Please note: Moonlight Stage Productions DOES NOT sell tickets on any outside, third-party websites. Authorized tickets are only available through VisTix.
Single Tickets
Refunds
All tickets are non-refundable.
Exchanges
There is a $10 exchange fee to change your performance date. This is a flat fee per transaction, not a per ticket fee.
You cannot exchange tickets to another show, only to another performance of the show you purchased originally. If moving from a weeknight to a weekend performance, you must pay the difference on top of the exchange fee.
Exchanges are based on availability of each night.
No exchanges can be made if you miss your performance date without informing the box office in advance (at least 24 hours) by calling 760.724.2110 weekdays and weekends during our summer season of musicals between the hours of noon to 5 p.m.
Children
All children ages 3 and older will need a ticket to attend a performance.
Other
Tickets are not redeemable for cash value.
If you cannot attend your performance date due to COVID, please contact the box office in advance of your performance date so we can assist you with your tickets. VisTix can be reached by calling 760.724.2110 on weekdays and weekends during our summer season of musicals between the hours of noon to 5 p.m.
Subscriptions
Refunds
All subscriptions are non-refundable.
Exchanges
Tickets are not exchangeable between shows, you can only exchange your tickets to another performance of that show.
Tickets are not exchangeable if you miss your performance without contacting the box office in advance (at least 24 hours) by calling 760.724.2110 weekdays from noon until 5 pm.
CROWD RELEASE/NOTICE OF FILMING AND PHOTOGRAPHY
By entering an event or program in the Moonlight Amphitheatre, you are entering an area where photography, audio and video recording may occur.
Your entry and presence on the event premises constitutes your consent to be photographed, filmed, and/or otherwise recorded and to the release, publication, exhibition, or reproduction of any and all recorded media of your appearance, voice, and name for any purpose whatsoever in perpetuity in connection with Moonlight Stage Productions and its initiatives, including, by way of example only, use on websites, in social media, news and advertising.
By entering the event premises, you waive and release any claims you may have related to the use of recorded media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such record media.You understand that all photography, filming and/or recording will be done in reliance on this consent. If you do not agree to the foregoing, please do not enter the event premises.
If you have more questions and would like to speak with a member of our staff, we’d love to hear from you. Call us at 760.724.2110 noon to 5 pm.